Skip to main content

Delivering Products to DSPs via the FUGA Interface

  • Updated

Introduction

This article explains how to deliver a product through the FUGA Interface to Digital Service Providers (DSPs). It covers the process of;

  • Approving a Product for Delivery
  • Setting Up Product Delivery Instructions
  • Bulk Delivery

 

Approving a Product for Delivery

Before a product can be delivered to DSPs, it must be approved. Approval finalizes the product’s metadata and locks the tracklist.

To approve a product:

  1. Navigate to the product view in the FUGA Interface.
  2. Select the green Approve button at the top right of the page.

Note: Once a product is approved, the following changes are no longer permitted:

  • Reordering assets
  • Adding or removing assets from the product
  • Modifying the Universal Product Code (UPC)
  • Modifying the International Standard Recording Code (ISRC) for any asset

 

Setting Up Product Delivery Instructions

Once a product is approved, you can proceed with delivery.

To deliver an individual product:

  1. Scroll to the bottom of the product page or click the green Deliver button at the top right.
  2. In the Product Delivery Instructions section, click Add DSP.
  3. In the pop-up window, select the DSPs you wish to deliver to, or choose Select All DSPs. Please only select Video DSPs if you are delivering a video product.
  4. Click Add to add these DSPs as Draft Deliveries.
  5. Click Deliver (X) Draft Items to initiate the delivery process.
  6. Review the confirmation pop-up and click Confirm Deliver.

Your product will now be delivered:

  • For DSPs that use FUGA’s Quality Control (QC) via the Digital Distribution feed, the product is first placed in a QC queue.
  • For DSPs that do not require QC, the delivery is initiated immediately.
output (1).gif

 

Bulk Delivery

You can perform bulk actions on multiple products from the Product Catalog using two tools: Tag Actions and Bulk Actions.

Tag Actions

Tag Products:

  • Select products in grid view.
  • Click Tag <#> products to assign a new or existing tag.

Tag by UPCs:

  • Click Tag by UPC code.
  • Paste a list of Universal Product Codes (UPCs) into the modal to apply a tag to multiple products.

Bulk Actions

To use bulk actions:

  1. Go to the Product Catalog and click Bulk actions.
  2. Select products manually or choose a pre-defined selection.
  3. Choose from the following available actions:

Approve

  • Approves products in Draft status with no missing fields.
  • Optionally fill or overwrite release dates.
  • Exclude all others restricts delivery to only selected DSPs.

(Re-)Deliver

  • Deliver or redeliver products to selected DSPs.
  • Options:
    • First-time delivery
    • Taken down products
    • Excluded products
  • Redelivery options:
    • Metadata only (only for supported DSPs)
    • Include audio & cover art

Takedown

  • Remove products from selected DSPs.
  • Use pre-defined DSP groups for faster selection.

Territory Update

  • Add or remove territory overrides for selected products.

Delete

  • Delete products from the catalog.
  • Optionally delete assets only linked to those products.
  • Note: Cannot be used if the entire catalog is selected.

Push to SubAccount

  • Transfer products to a linked SubAccount (only for products created by the Primary Account).

Usage Rights

  • Update DSP usage rights for selected products.

Custom Pricing

  • Assign catalog tiers or wholesale prices to DSP/territory combinations.

 

Bulk Overview

After initiating a bulk action, a notification will appear confirming the action is in the processing queue.

To monitor bulk actions:

  • Click Go to bulk overview or access it via the Settings menu.
  • The Bulk Overview table displays processing and completed tasks.
  • Use the pause and play icons to manage active tasks.
  • Click View results to see detailed outcomes, including success, skips, and errors.

 

Territories and Licensing

Before initiating delivery, ensure the territories listed match your licensing agreements. If your product is not cleared for worldwide distribution, set the correct territories using the Territories section in the product view.

 

Troubleshooting

  • If delivery fails, check for missing mandatory metadata fields.
  • Products in Draft cannot be delivered—ensure approval is complete.
  • For bulk actions, ensure no conflicting selections are made (e.g., deletion with catalog-wide scope).

For unresolved issues, contact your FUGA representative or reach out via our support channel at support@fuga.com.

Related articles