Introduction
This article explains how FUGA retrieves and processes reports from Digital Service Providers (DSPs). Each DSP follows its own reporting cycle and cadence, which means the timing of report availability can differ significantly between providers. Understanding these cycles will help you anticipate when to expect reporting data within the FUGA platform.
Overview of DSP Reporting Cycles
FUGA retrieves and processes DSP reports on a monthly basis. However, the exact timing depends on when each DSP makes their reports available.
- Larger DSPs such as Apple, Spotify, and YouTube typically release reports in the month following the streams or downloads.
- Smaller or regional DSPs may require additional time before publishing their reports. This can be due to internal processes or delays in finalizing accounting periods.
- Some DSPs may experience reporting delays. In such cases, gaps can extend beyond the standard reporting window until the DSP resolves the issue.
Key Considerations
- Report availability varies per DSP, and no single cycle applies universally.
- Larger DSPs usually provide faster turnaround compared to smaller DSPs.
- Reporting delays may temporarily increase the gap between usage activity and the corresponding reports.
Troubleshooting
If you believe a DSP report is missing or delayed and the report remains unavailable beyond expected timelines, contact your FUGA representative or reach out via our support channel at royalties-support@fuga.com.